Wooden Incense Ash catcher

No Return Policy

Thank you for choosing our products! We take great pride in the quality of our items and want you to be fully informed about our policies.

1. No Returns:
All sales are final. We do not accept returns or exchanges. Please review your order carefully before completing your purchase to ensure you are selecting the correct item.

2. Shipping Responsibility:
Once your order has left our facility, it is in the hands of the shipping company. We are not responsible for any damage, loss, or delays that may occur during transit. We recommend that you track your shipment and reach out to the shipping provider directly for any issues related to delivery.

3. Product Condition:
Please inspect your order upon arrival. If you receive a damaged or defective item, contact us within 48 hours of delivery, and we will assess the situation to determine the best course of action.

We appreciate your understanding of our policy. If you have any questions or need assistance, please don’t hesitate to reach out to our customer service team. Thank you for your support!